Stakeholder map

Sustainability is a shared journey; engaging with our stakeholders systematically and proactively is an essential part of being a responsible company.

Who we engage withWhy we engagePrincipal channels
Stakeholders generally To obtain independent feedback on our sustainability journey
  • Blog page on our website
Clients To understand our clients' evolving needs, develop enhanced value solutions, and receive feedback on our performance
  • Collaboration with customers to agree project-specific sustainability deliverables
  • The MAP
  • Bespoke client attitude and satisfaction surveys
  • Sustainability dialogue with key accounts
Supply chain To understand the needs of our suppliers and to involve our supply chain in exceeding client expectations
  • Supplier Code of Conduct
  • Supply Chain Excellence Guide
  • Programme of supplier sustainability workshops
  • "Meet Balfour Beatty" days to inform local suppliers of project opportunities
  • Supply Chain School (in the UK)
Communities To make a lasting positive impact on the communities in which we operate
  • Communication with communities under the Considerate Constructors Scheme (in the UK)
  • Local employment initiatives, including Balfour Beatty Apprenticeships
Employees To keep our employees informed about the future direction and to recruit their assistance in creating a safe, unified and productive working environment
  • The Blueprint
  • Employee Code of Conduct
  • Annual Graduate Conference
  • Regular employee briefings
  • Regular newsletters, including quarterly sustainability newsletter
  • Sustainable innovation brochure
  • Training courses including sustainability e-learning
  • Employee satisfaction surveys
  • Work winning webinars promoting sustainability
Industry To positively influence our industry
  • Membership of professional bodies and industry associations, including IEMA, UKCG Environment Group and UK Green Building Council
  • Development and sponsorship of the UK Green Building Council Leadership Network
NGOs To deliver cost-effective social enterprise solutions and to improve our understanding of sustainability risks
  • Partnerships with NGOs such as Groundwork and Renaisi, with whom we secured the Queen Elizabeth Olympic Park legacy contract
Government and regulators To understand the issues that may impact our business, particularly those that affect our clients and the communities in which we operate
  • Active public affairs programme engaging with UK politicians and US Government
  • Involvement in thought leadership programmes and consultations with the UK Green Construction Board, UKCG, UK Green Building Council, IEMA, DECC and DEFRA
Investors To provide them with the information they need to make well-informed decisions
  • Balfour Beatty hosted roadshows in London, Scotland, North America and Europe and presented at an investor conference.  
  • Management teams met with some of the largest shareholders, with meetings taking place during the year in Australia,  Asia and the US. Separately, the Chairman held three meetings with major investors.